FAQs

Wegmans Online Account

How do I create a Wegmans Online Account?

Why do I need to verify my phone number?

A one-time phone verification is needed to ensure the online account and Shoppers Club benefits are linked properly. This will enable your telephone number to be entered at register and will provide you with access to accurate receipt history as well as Digital Coupons customized to your transaction history.

How do I update my account information?

Click on the “Hello” button on the website homepage or in the menu in the upper left corner on the Wegmans App to update your profile information, opt in or out of emails, view online receipts, change preferences, and view and edit your saved recipes.

For more information on online receipts and shopping lists, read our  Receipts FAQs and Shopping List FAQs.

How do I change my password?

Once signed in to wegmans.com, you can change your password by selecting “Change Password” from the menu. A window will pop up prompting you to log in again. Then, follow the instructions on the page. If you continue to experience problems, please contact the Customer Care Center here or by calling 1-800-WEGMANS (934-6267), Monday through Friday from 8am to 7pm, and Saturday and Sunday from 8am to 5pm.

What do I do if I forgot my password?

Click the “Forgot Password?” link at the bottom of the Sign-In window. If you are still having trouble, contact the Customer Care Center here, or at 1-800-WEGMANS (934-6267), Monday through Friday, from 8am to 7pm, and Saturday and Sunday, from 8am to 5pm.

How do I know what my username is?

Your user name is the email address you have on file with wegmans.com. If you have forgotten your user name, please contact the Customer Care Center here, or at 1-800-WEGMANS (934-6267), Monday through Friday, from 8am to 7pm, and Saturday and Sunday, from 8am to 5pm.

Can I have two Shoppers Club accounts registered under one email address?

No, you can only have one Shoppers Club account associated with an email address.

Why can I not find an item?

The product may be carried in our store, but we currently don’t have the information on our website. Please contact our Customer Care Center here or by calling 1-800-WEGMANS (934-6267), Monday through Friday from 8am to 7pm, and Saturday and Sunday from 8am to 5pm.

Am I on a secure site?

We make every effort to ensure your personal information, including your credit card number, is protected while you are on our site. Our website uses Secure Socket Layer (SSL) encryption so your personal information cannot be read as it passes over the Internet. A padlock appears in the corner of your web browser when you are using SSL encryption.

Does Wegmans have a privacy policy?

Yes. The information gathered through this site will only be used to give you, our valued customer, our very best. Our Privacy Policy is available for your convenience and answers questions about our website.

Why does Wegmans need to know my birthday?

Wegmans asks for your date of birth so we can provide more personalized, age-appropriate content through our digital channels. We do not share this information with any outside party or service.

Wegmans Online Account

How do I create a Wegmans Online Account?

Why do I need to verify my phone number?

A one-time phone verification is needed to ensure the online account and Shoppers Club benefits are linked properly. This will enable your telephone number to be entered at register and will provide you with access to accurate receipt history as well as Digital Coupons customized to your transaction history.

Back To FAQ Topics

How do I update my account information?

Click on the “Hello” button on the website homepage or in the menu in the upper left corner on the Wegmans App to update your profile information, opt in or out of emails, view online receipts, change preferences, and view and edit your saved recipes.

For more information on online receipts and shopping lists, read our  Receipts FAQs and Shopping List FAQs.

Back To FAQ Topics

How do I change my password?

Once signed in to wegmans.com, you can change your password by selecting “Change Password” from the menu. A window will pop up prompting you to log in again. Then, follow the instructions on the page. If you continue to experience problems, please contact the Customer Care Center here or by calling 1-800-WEGMANS (934-6267), Monday through Friday from 8am to 7pm, and Saturday and Sunday from 8am to 5pm.

Back To FAQ Topics

What do I do if I forgot my password?

Click the “Forgot Password?” link at the bottom of the Sign-In window. If you are still having trouble, contact the Customer Care Center here, or at 1-800-WEGMANS (934-6267), Monday through Friday, from 8am to 7pm, and Saturday and Sunday, from 8am to 5pm.

Back To FAQ Topics

How do I know what my username is?

Your user name is the email address you have on file with wegmans.com. If you have forgotten your user name, please contact the Customer Care Center here, or at 1-800-WEGMANS (934-6267), Monday through Friday, from 8am to 7pm, and Saturday and Sunday, from 8am to 5pm.

Back To FAQ Topics

Can I have two Shoppers Club accounts registered under one email address?

No, you can only have one Shoppers Club account associated with an email address.

Back To FAQ Topics

Why can I not find an item?

The product may be carried in our store, but we currently don’t have the information on our website. Please contact our Customer Care Center here or by calling 1-800-WEGMANS (934-6267), Monday through Friday from 8am to 7pm, and Saturday and Sunday from 8am to 5pm.
Back To FAQ Topics

Am I on a secure site?

We make every effort to ensure your personal information, including your credit card number, is protected while you are on our site. Our website uses Secure Socket Layer (SSL) encryption so your personal information cannot be read as it passes over the Internet. A padlock appears in the corner of your web browser when you are using SSL encryption.

Back To FAQ Topics

Does Wegmans have a privacy policy?

Yes. The information gathered through this site will only be used to give you, our valued customer, our very best. Our Privacy Policy is available for your convenience and answers questions about our website.

Back To FAQ Topics

Why does Wegmans need to know my birthday?

Wegmans asks for your date of birth so we can provide more personalized, age-appropriate content through our digital channels. We do not share this information with any outside party or service.

Back To FAQ Topics
Can't find an answer to your question? Send us an email or call us at 1-800-WEGMANS