FAQs

Online Cake Ordering

What forms of payment are accepted when submitting an online cake order?

Acceptable forms of payment include major credit cards such as Visa, MasterCard, American Express, and Discover. At this time we are unable to accept Wegmans Gift Cards, Shoppers Club for Business and EBT online. But, as always, you can use those payment types at the register when checking out with a custom cake you ordered in store.

Can I change my cake order on the online cake ordering site?

No. The order cannot be changed online. Please contact your pickup store at the number listed in the order details on your confirmation email for assistance.

Can I cancel my cake order?

Yes. You can cancel your order up to 24 hours prior to your pickup time through the Meals 2GO app or meals2go.com.

How far ahead of time can I order a cake online?

You can place an online cake order up to 30 days prior to the date and time of pickup, with a minimum of 24 hours’ notice required.

Can I order a photo cake online?

Yes! You can upload a JPG or TIFF image. We recommend uploading an image that is 8.5 in. x 11 in. The maximum file size for each photo is 10MB. If you are ordering more than one photo cake, the combined file size of all your images must be under 15MB.

The final size of the image on your cake will depend on the size of the cake, the decoration selected and the length of any message you add.

By uploading a photo, you acknowledge that you are the copyright holder and approve this use or have the copyright holder’s approval for this use.

Are all custom image and message requests accepted?

Orders are reviewed by our store teams, and any requests containing profane or copyrighted language and/or images will not be fulfilled. Copyrighted images or trademarks can only be used when permission is obtained by the owner of the copyright or trademark in writing.

Are all cakes and options available for online ordering?

Our most popular cakes are available online. Currently you can order Celebration Cakes and Cookie cakes online.

Start your order now!

Can I get an online cake and catering order delivered?

Yes! Delivery is available through DoorDash. Exceptions apply for holiday meals and entrées.

Catering Delivery Pricing

$100-199.99 Order Size | 10% Fee | Delivery Only

$200-249.99 Order Size | $30 Fee | Delivery and Set Up

$250+ Order Size | $35 Fee | Delivery and Set Up

You can add specific instructions in the Delivery Instructions box.

Who can I contact with a technical question about the online cake ordering process?

Please contact us or call 1-800-WEGMANS (934-6267) for assistance.

Online Cake Ordering

What forms of payment are accepted when submitting an online cake order?

Acceptable forms of payment include major credit cards such as Visa, MasterCard, American Express, and Discover. At this time we are unable to accept Wegmans Gift Cards, Shoppers Club for Business and EBT online. But, as always, you can use those payment types at the register when checking out with a custom cake you ordered in store.

Back To FAQ Topics

Can I change my cake order on the online cake ordering site?

No. The order cannot be changed online. Please contact your pickup store at the number listed in the order details on your confirmation email for assistance.

Back To FAQ Topics

Can I cancel my cake order?

Yes. You can cancel your order up to 24 hours prior to your pickup time through the Meals 2GO app or meals2go.com.

Back To FAQ Topics

How far ahead of time can I order a cake online?

You can place an online cake order up to 30 days prior to the date and time of pickup, with a minimum of 24 hours’ notice required.

Back To FAQ Topics

Can I order a photo cake online?

Yes! You can upload a JPG or TIFF image. We recommend uploading an image that is 8.5 in. x 11 in. The maximum file size for each photo is 10MB. If you are ordering more than one photo cake, the combined file size of all your images must be under 15MB.

The final size of the image on your cake will depend on the size of the cake, the decoration selected and the length of any message you add.

By uploading a photo, you acknowledge that you are the copyright holder and approve this use or have the copyright holder’s approval for this use.

Back To FAQ Topics

Are all custom image and message requests accepted?

Orders are reviewed by our store teams, and any requests containing profane or copyrighted language and/or images will not be fulfilled. Copyrighted images or trademarks can only be used when permission is obtained by the owner of the copyright or trademark in writing.

Back To FAQ Topics

Are all cakes and options available for online ordering?

Our most popular cakes are available online. Currently you can order Celebration Cakes and Cookie cakes online.

Start your order now!

Back To FAQ Topics

Can I get an online cake and catering order delivered?

Yes! Delivery is available through DoorDash. Exceptions apply for holiday meals and entrées.

Catering Delivery Pricing

$100-199.99 Order Size | 10% Fee | Delivery Only

$200-249.99 Order Size | $30 Fee | Delivery and Set Up

$250+ Order Size | $35 Fee | Delivery and Set Up

You can add specific instructions in the Delivery Instructions box.

Back To FAQ Topics

Who can I contact with a technical question about the online cake ordering process?

Please contact us or call 1-800-WEGMANS (934-6267) for assistance.

Back To FAQ Topics
Can't find an answer to your question? Send us an email or call us at 1-800-WEGMANS