Online Cake Ordering

Who can I contact with a technical question about the online cake ordering process?

If you have not already submitted your order, please call Consumer Affairs at 1-800-WEGMANS for assistance. 

Are all cakes and options available for online ordering?

Our most popular cakes are available online. Currently you can order Celebration Cakes and Cookie cakes online. Character Kit cakes, Ultimate Cakes, and custom cupcakes are only available to order in store. Visit our online cake ordering page here. to order. 

Can I order a photo cake online?

Yes! You can upload a JPG or TIFF image. We recommend uploading an image that is 8.5 in. x 11 in. The maximum file size for each photo is 10MB. If you are ordering more than one photo cake, the combined file size of all your images must be under 15MB. 

The final size of the image on your cake will depend on the size of the cake, the decoration selected and the length of any message you add. 

How far ahead of time can I order a cake online?

You can place an online cake order up to six weeks prior to the date and time of pickup. But your order must be received no less than 24 hours before your desired pickup time.

Can I cancel my cake order?

Yes. You can cancel your cake order up to 24 hours prior to your pickup time. To cancel or change your cake, please contact your pickup store at the number listed on your confirmation email. 

Can I change or cancel my cake order on the online cake ordering site?

No. The order cannot be changed or cancelled through the online cakes site. Please contact your pickup store at the number listed on your confirmation email for assistance. 

What forms of payment are accepted when submitting an online cake order?

Acceptable forms of payment include major credit cards such as Visa, MasterCard, American Express, and Discover. At this time we are unable to accept Wegmans Gift Cards, Shoppers Club for Business and EBT online. But, as always, you can use those payment types at the register when checking out with a custom cake you ordered in store or over the phone.

Can I use a digital coupon for my online cake order?

No. At this time, digital coupons are not accepted when ordering a cake online.

Can I use a digital coupon if I bring it when I pick up my cake?

Unfortunately, digital coupons cannot be applied to online cake orders. 

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