My Receipts FAQ

How can I view my receipts online?

In order to view your receipts online, you must have a 16 digit Shoppers Club number that is registered with an account on wegmans.com.

If you’ve already created an online account, simply log in, then click the "My Receipts" section of the orange toolbar on the right side of every page on wegmans.com.

If you need to register your Shoppers Club membership online, you can do that here

If you don't have a Shoppers Club membership, you can create one here.

What do I need to do so that I’m able to view my receipts online?

You must have a Shoppers Club account.

You must have a wegmans.com account.

You must use either your phone number or Wegmans App when making store purchases at the register so they will be recorded and accessible on wegmans.com.

NOTE: If there is a pharmacy purchase in your transaction, that will not be accessible online.

How long do I have to wait until I can view my receipts online?

After a store purchase, your receipt will be viewable within 24 hours of your transaction.

Why don’t I see receipts on my account for purchases that I made more than 24 hours ago?

There are a few possibilities. If your Shoppers Club was not used at checkout, the receipt will not show. Also, if the purchase was made at a pharmacy register, due to HIPAA regulations the receipt will not show. For questions, please contact us or call 1-800 WEGMANS (934-6267) Monday-Friday between 8am-7pm EST or Saturday & Sunday between 8am-5pm EST.

How far back can I view my receipts online?

Your receipts will be available online through your account for at least one year after the original transactions. At the beginning of a new year, all receipts collected before the year that just ended will be removed and will no longer be accessible. For example, on January 1, 2011, all receipts collected during 2009 will be removed, while receipts from 2010 remain available online until they are removed on January 1, 2012.

Can I print my receipt off wegmans.com and use it to refund an item I purchased if I don’t have my original receipt?

Yes—you can print your receipt and bring it to the store with the item for a refund. All posted refund policy requirements still apply.

Can I print my receipt off wegmans.com and use it to redeem coupons I forgot to use?

No—we’re sorry but these printed receipts cannot be used for redeeming forgotten coupons. An original cash register receipt is still required.

Why do I see receipts on my account for purchases that I did not make?

If you share your Shoppers Club account with others, those transactions will show on your account since they are using your membership account. Also, if you have the same phone number on your account as other members and you both use the phone number lookup at the register, we cannot distinguish which account the receipts should be posted to—and they may end up showing on someone else’s account.

To avoid inaccuracies on your account please be sure your Shoppers Club account information is always up to date and avoid sharing your Shoppers Club account with others.

How do I print my receipts off wegmans.com?

While viewing a receipt, just click the print button at the top of the page.

Can I see what items were on Shoppers Club when I view my receipts?

Yes—All receipts show Shoppers Club savings for specific items, indicated as "SHOPPERS CLUB SAVINGS", as well your total savings for all purchases.

Can I view the receipts of purchases made by members of my household?

Only if they’re using the same Shoppers Club account. Each Shoppers Club account is uniquely linked to an account on wegmans.com, and there cannot be more than one Shoppers Club membership connected to an account. As a result, the account holder can only access the receipts of the Shoppers Club account they’ve registered. If two members of a household are using two different Shoppers Club accounts, their receipts would have to be accessed through two separate accounts on wegmans.com.

Why are the 16 Shoppers Club digits in the My Receipts page not the same as the 16 digits on my actual Shoppers Club Account?

Wegmans uses an issue number when registering a customer’s Shoppers Club account for My Receipts. Sometimes, this issued number does not match the last four digits on the customers Shoppers Club account. This does not affect the accuracy of your receipts.

If I use my Shoppers Club for Business card, can I view my receipts online?

No--at this time, wegmans.com and Shoppers Club for Business cards cannot be linked, so you won’t be able to view those receipts online. However, if you receive your Shoppers Club for Business statement electronically, you can see purchase receipts that way. Please contact your Shoppers Club for Business representative or call 1-800 WEGMANS (934-6267) for more details.

Does Wegmans have a privacy policy?

Yes—You have our word that the information gathered through this site will only be used on behalf of giving you, our valued customer, our very best. Our Privacy Policy is available for your convenience and answers questions you may have about our website.

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