FAQs

Meals 2GO Catering and Cakes

Are gluten-free options available?

Menu items made with no gluten-containing ingredients are available; please click here.

We identify items that are made without gluten-containing ingredients by including “Made with No Gluten-Containing Ingredients” on the product’s label or on signage that references the item. Made with No Gluten-Containing Ingredients does not mean the item is gluten free. It means the item was not made with any ingredients derived from wheat, rye or barley, but may contain gluten due to shared preparation areas (shared preparation areas include ovens, cutting boards, utensils, grills, and fryers).

For more information, visit our Gluten-Free FAQs page.

Where do I find nutrition and calorie information?

Additional nutrition information is available upon request by contacting our Customer Care Center at 1-800-WEGMANS.

Will any items require reheating?

Yes. All Catering entrées and side dishes are cold at pickup and require heating before serving. Please take this into consideration when planning out your timetable. Catering reheating instructions can be found here. Serving instructions will appear on the label.

What is the cancellation policy?

You can cancel your order up to 24 hours prior to your pickup time through the Meals 2GO App or meals2GO.com. If your order is more than $100, please contact your store to cancel.

I am a 501c3 organization. Can I order tax exempt?

Yes, we accept tax exemption through Meals 2GO for any 501c3 organization when you log in with your Wegmans Shoppers Club for Business account.

What forms of payment are available?

Full payment is required in advance with a valid credit card or Shoppers Club for Business payment card. All applicable state and local taxes will be included in your purchase total. Sign in is required for tax exemptions applied to qualifying Shoppers Club for Business accounts. We apologize for any inconvenience, but we are unable to accept Wegmans gift cards or EBT as methods of payment online. Please call your store for assistance.

Is there a fee to order on Meals 2GO?

When you order through Meals 2GO, some prices are 5-15% above in-store prices to help cover the cost of preparing your order.

Can I get a cake and/or Catering order delivered?

Yes! Delivery is available at most locations. Our no-contact delivery is powered by DoorDash. Exceptions apply for holiday meals and entrées.

Meals 2GO and Catering Delivery Pricing

$20 – $30.99 Order | $3.99 Fee | Delivery Only

$31 – $199.99 Order | 13% of order total | Delivery Only

$200 – $499.99 Order | 15% of order total | Delivery and Setup

$500+ Order | $75 Fee | Delivery and Setup

You can add specific instructions in the Delivery Instructions box.

In stores with bag legislation, what bags are used for Meals 2GO and Catering orders?

All Catering and Meals 2GO orders will use paper bags at no charge for customers.

How far ahead can I order Meals 2GO, a cake or Catering online?

You can place an order up to 40 days prior to the date and time of pickup, with a minimum of 24 hours’ notice required for cakes and most Catering orders.

Can I change my cake order on Meals 2GO?

No. The order cannot be changed online or in the app. Please contact your pickup store at the number listed in the order details on your confirmation email for assistance.

Can I order a cake with a photo online?

Yes! You can upload a JPG or TIFF image. We recommend uploading an image that is 8.5 in. x 11 in. The maximum file size for each photo is 10MB. If you are ordering more than one photo cake, the combined file size of all your images must be under 15MB.

The final size of the image on your cake will depend on the size of the cake, the decoration selected, and the length of any message you add.

By uploading a photo, you acknowledge that you are the copyright holder and approve this use or have the copyright holder’s approval for this use. We cannot fulfill orders that do not meet these standards.

Are all image and message requests accepted?

Orders are reviewed by our store teams, and any requests containing profane, inappropriate or copyrighted language and/or images will not be fulfilled. Copyrighted images or trademarks can only be used when permission is obtained by the owner of the copyright or trademark in writing.

What is true color frosting?

Our true color frosting is derived from fruits and vegetables and free of any artificial colors. Our frosting shades are thoughtfully curated with taste in mind for your enjoyment.

How do I place an order?

Please visit meals2GO.com or download the Meals 2GO App. Choose your store and select carryout, curbside or delivery to begin your order.

Meals 2GO Catering and Cakes

Are gluten-free options available?

Menu items made with no gluten-containing ingredients are available; please click here.

We identify items that are made without gluten-containing ingredients by including “Made with No Gluten-Containing Ingredients” on the product’s label or on signage that references the item. Made with No Gluten-Containing Ingredients does not mean the item is gluten free. It means the item was not made with any ingredients derived from wheat, rye or barley, but may contain gluten due to shared preparation areas (shared preparation areas include ovens, cutting boards, utensils, grills, and fryers).

For more information, visit our Gluten-Free FAQs page.

Back To FAQ Topics

Where do I find nutrition and calorie information?

Additional nutrition information is available upon request by contacting our Customer Care Center at 1-800-WEGMANS.

Back To FAQ Topics

Will any items require reheating?

Yes. All Catering entrées and side dishes are cold at pickup and require heating before serving. Please take this into consideration when planning out your timetable. Catering reheating instructions can be found here. Serving instructions will appear on the label.

Back To FAQ Topics

What is the cancellation policy?

You can cancel your order up to 24 hours prior to your pickup time through the Meals 2GO App or meals2GO.com. If your order is more than $100, please contact your store to cancel.

Back To FAQ Topics

I am a 501c3 organization. Can I order tax exempt?

Yes, we accept tax exemption through Meals 2GO for any 501c3 organization when you log in with your Wegmans Shoppers Club for Business account.

Back To FAQ Topics

What forms of payment are available?

Full payment is required in advance with a valid credit card or Shoppers Club for Business payment card. All applicable state and local taxes will be included in your purchase total. Sign in is required for tax exemptions applied to qualifying Shoppers Club for Business accounts. We apologize for any inconvenience, but we are unable to accept Wegmans gift cards or EBT as methods of payment online. Please call your store for assistance.

Back To FAQ Topics

Is there a fee to order on Meals 2GO?

When you order through Meals 2GO, some prices are 5-15% above in-store prices to help cover the cost of preparing your order.

Back To FAQ Topics

Can I get a cake and/or Catering order delivered?

Yes! Delivery is available at most locations. Our no-contact delivery is powered by DoorDash. Exceptions apply for holiday meals and entrées.

Back To FAQ Topics

Meals 2GO and Catering Delivery Pricing

$20 – $30.99 Order | $3.99 Fee | Delivery Only

$31 – $199.99 Order | 13% of order total | Delivery Only

$200 – $499.99 Order | 15% of order total | Delivery and Setup

$500+ Order | $75 Fee | Delivery and Setup

You can add specific instructions in the Delivery Instructions box.

Back To FAQ Topics

In stores with bag legislation, what bags are used for Meals 2GO and Catering orders?

All Catering and Meals 2GO orders will use paper bags at no charge for customers.

Back To FAQ Topics

How far ahead can I order Meals 2GO, a cake or Catering online?

You can place an order up to 40 days prior to the date and time of pickup, with a minimum of 24 hours’ notice required for cakes and most Catering orders.

Back To FAQ Topics

Can I change my cake order on Meals 2GO?

No. The order cannot be changed online or in the app. Please contact your pickup store at the number listed in the order details on your confirmation email for assistance.

Back To FAQ Topics

Can I order a cake with a photo online?

Yes! You can upload a JPG or TIFF image. We recommend uploading an image that is 8.5 in. x 11 in. The maximum file size for each photo is 10MB. If you are ordering more than one photo cake, the combined file size of all your images must be under 15MB.

The final size of the image on your cake will depend on the size of the cake, the decoration selected, and the length of any message you add.

By uploading a photo, you acknowledge that you are the copyright holder and approve this use or have the copyright holder’s approval for this use. We cannot fulfill orders that do not meet these standards.

Back To FAQ Topics

Are all image and message requests accepted?

Orders are reviewed by our store teams, and any requests containing profane, inappropriate or copyrighted language and/or images will not be fulfilled. Copyrighted images or trademarks can only be used when permission is obtained by the owner of the copyright or trademark in writing.

Back To FAQ Topics

What is true color frosting?

Our true color frosting is derived from fruits and vegetables and free of any artificial colors. Our frosting shades are thoughtfully curated with taste in mind for your enjoyment.

Back To FAQ Topics

How do I place an order?

Please visit meals2GO.com or download the Meals 2GO App. Choose your store and select carryout, curbside or delivery to begin your order.

Back To FAQ Topics
Can't find an answer to your question? Send us an email or call us at 1-800-WEGMANS