FAQs

Digital Coupons

How do I sign up for Shoppers Club?

At Wegmans Store Service Desk – A Service Desk team member will be happy to assist you in creating an account.

At home – visit wegmans.com/shoppersclub and click “Sign Up Now.” You’ll be asked to create a Username and Password and fill in your contact information, including a unique phone number.

How do I get Wegmans’ digital coupons?

To receive digital coupons, you must have an active Shoppers Club Account registered in your name and connected to a Wegmans Online Account.

I have a Wegmans Online Account and a Shoppers Club Account, but I can’t see my digital coupons.

To view your digital coupons, you must connect your Shoppers Club Account to your Wegmans Online Account.

To connect your accounts on the website, log into your Wegmans Online Account and click on your name in the upper right corner of your screen. Then, select “Profile” from the drop-down list. Enter your Shoppers Club account number into the box next to the words “Shoppers Club” or the phone number associated with your Shoppers Club account into the box next to the words “Phone Number”.

To connect your accounts on the Wegmans App, log into your Wegmans Online Account and tap on the left-hand menu bar icon . Then, select “Profile” from the side bar. Enter your Shoppers Club account number into the box next to the words “Shoppers Club” or the phone number associated with your Shoppers Club account into the box next to the words “Phone Number”.

Where can I find my digital coupons?

To view your available digital coupons on wegmans.com, click on the “Digital Coupons” tab on the top row of the web page. On the Wegmans App, digital coupons can be found by clicking on the “Digital Coupons” tile on the home screen. They can also be located by tapping on the left-hand menu bar icon  and selecting “Digital Coupons”.

Additionally, when searching for products on both Wegmans.com and the Wegmans App you’ll see an  icon on products that have associated digital coupons. When browsing products, you can apply a filter to show only items with associated digital coupons.

I don’t have a smartphone – can I still get digital coupons?

Yes. Digital coupons can be accessed on a desktop or laptop computer.

How do I Clip a digital coupon?

To clip a digital coupon on the Wegmans app, select the left-hand menu bar icon  and click on “Digital Coupons”. Then, select the orange “Clip” icon   on the coupon tile to clip the coupon.

To clip a digital coupon on a desktop, select “Digital Coupons” from the banner at the top of the screen. Then, select the orange “Clip” icon   on the coupon tile to clip the coupon.

How do I redeem a digital coupon?

To redeem a digital coupon, simply clip the coupon to your Shoppers Club (through wegmans.com or the Wegmans App) and scan the barcode from your Wegmans App or enter your phone number while at checkout. If you purchased the correct eligible item, the discount automatically comes off your order.

Does everyone get the same coupons?

No.  Most customer digital coupons are targeted based on what a customer buys or might be interested in buying.  Some digital coupons (like those tied to a direct mail piece) are not targeted based on purchase history, which means occasionally a customer might get a coupon for an item they would not be interested in buying.    

How frequently will new digital coupons be issued?

After a customer receives their initial welcome coupons (over $25 in value), additional digital coupons are distributed throughout the year tied to direct mail pieces, holidays, or new product launches.  Customers will be notified of new coupons through Fresh News emails, push notifications and direct mail.

Can a digital coupon be used more than once?

Unless otherwise indicated, digital coupons can only be used once.

Can I unclip a coupon?

No. The coupon will remain available until it expires and then will no longer be available to view or redeem.

Can I clip all digital coupons at once?

No. Each coupon needs to be individually clipped to apply it to your order. But, you will now be able to see which products have digital coupons while you are building your list. This will allow you to clip them as you go! You will also be notified when you checkout if there is an item in your cart that you have an unclipped digital coupon for.

Do Digital Coupons expire?

Yes. All coupons have an expiration date.

What happens when a coupon expires?

The coupon will no longer be available to view or redeem.

How do I see my coupons that are going to expire?

Coupons will appear in the order that they are loaded to your account. An expiration date will be listed under the coupon’s image.

Can I see the coupons that I have redeemed?

Yes. You can see the total value of coupons redeemed in the “My Orders and Receipts” section labeled as “Offer Discount”.

How do I know that I used a digital coupon?

The redeemed coupons are visible on your receipt.

Why don’t I see any digital coupon offers?

Digital coupons are targeted to our customers for many different reasons. Check “Digital Coupons” frequently for coupons that will be made available to you. There may also be a few other reasons why you might not see any digital coupons. First, you may have clipped and redeemed all available digital coupons. Second, there could be some issues with multiple accounts.

If you have any questions, please contact our Customer Care Center here, or by calling 1-800-WEGMANS (934-6267) Monday through Friday from 8am to 7pm, or Saturday and Sunday from 8am-5pm.

Can I share a digital coupon with someone else?

No. Digital coupons are only available to the Shoppers Club account holder who receives the coupon.

Can a digital coupon be used in conjunction with other coupons or a Shoppers Club discount?

Yes. If there is a Shoppers Club discount for the same item, both can be redeemed. If there is a Wegmans (paper) coupon for the same item, both can be redeemed as long as the total discount does not exceed the retail price.

Will digital coupons be offered for national brand products, too?

Shoppers Club digital coupons will be offered on Wegmans brand products or on fresh food items in departments like produce, prepared foods, bakery, meat and seafood. Digital coupons available from select other brands are coming soon and you will be able to use these on online orders.

Will I still be able to use national brand paper coupons at Wegmans?

Yes. We are not changing our current coupon policy. Please note that paper coupons for national brand coupons are not available for redemption for online orders.

Will Shoppers Club discounts go away?

No. Shoppers Club discounts will continue in addition to digital coupons.

Why not just offer the savings through Shoppers Club discounts?

Customers have asked for digital coupons. We also wanted to offer our customers a new way to save.

Will Wegmans still offer paper coupons in Mailers or by mail?

We have begun to transition most of our paper coupons to digital. We will still offer some paper coupons in select direct-mail pieces.

Should I enter my Shoppers Club at checkout even if I don’t have any items on sale with Shoppers Club?

Yes. Using Shoppers Club at checkout enables you to view receipts and past purchases online, as well as be targeted for digital coupons on items we think you might be interested in trying. In addition, if a product you purchased has been recalled, we’ll notify you personally.

Who do I contact with questions about my account or digital coupons?

Contact the Service Desk at your local store or contact the Customer Care Center here, or by calling 1-800-WEGMANS (934-6267),Monday through Friday, from 8am to 7pm, and Saturday and Sunday, from 8am to 5pm.

Can I use digital coupons on Grocery Delivery and Curbside Pickup orders placed through wegmans.com / the Wegmans app?

Yes. As long as you’ve added your Shoppers Club to your Wegmans Online account. Make sure you have clipped your coupons before you checkout.

Can I use digital coupons when placing an order through the Instacart Marketplace?

Instead of reducing the total of your order by the value of the digital coupon, your Instacart account will receive a credit for the value of the coupon that can be applied to your next Instacart Marketplace order. Be sure your Shoppers Club number is entered when you check out. It may take several weeks for the credit to be added to your account.

Can I use digital coupons for orders placed through Catering?

No, digital coupons cannot be used for orders placed through Catering.

Digital Coupons

How do I sign up for Shoppers Club?

At Wegmans Store Service Desk – A Service Desk team member will be happy to assist you in creating an account.

At home – visit wegmans.com/shoppersclub and click “Sign Up Now.” You’ll be asked to create a Username and Password and fill in your contact information, including a unique phone number.

Back To FAQ Topics

How do I get Wegmans’ digital coupons?

To receive digital coupons, you must have an active Shoppers Club Account registered in your name and connected to a Wegmans Online Account.

Back To FAQ Topics

I have a Wegmans Online Account and a Shoppers Club Account, but I can’t see my digital coupons.

To view your digital coupons, you must connect your Shoppers Club Account to your Wegmans Online Account.

To connect your accounts on the website, log into your Wegmans Online Account and click on your name in the upper right corner of your screen. Then, select “Profile” from the drop-down list. Enter your Shoppers Club account number into the box next to the words “Shoppers Club” or the phone number associated with your Shoppers Club account into the box next to the words “Phone Number”.

To connect your accounts on the Wegmans App, log into your Wegmans Online Account and tap on the left-hand menu bar icon . Then, select “Profile” from the side bar. Enter your Shoppers Club account number into the box next to the words “Shoppers Club” or the phone number associated with your Shoppers Club account into the box next to the words “Phone Number”.

Back To FAQ Topics

Where can I find my digital coupons?

To view your available digital coupons on wegmans.com, click on the “Digital Coupons” tab on the top row of the web page. On the Wegmans App, digital coupons can be found by clicking on the “Digital Coupons” tile on the home screen. They can also be located by tapping on the left-hand menu bar icon  and selecting “Digital Coupons”.

Additionally, when searching for products on both Wegmans.com and the Wegmans App you’ll see an  icon on products that have associated digital coupons. When browsing products, you can apply a filter to show only items with associated digital coupons.

Back To FAQ Topics

I don’t have a smartphone – can I still get digital coupons?

Yes. Digital coupons can be accessed on a desktop or laptop computer.

Back To FAQ Topics

How do I Clip a digital coupon?

To clip a digital coupon on the Wegmans app, select the left-hand menu bar icon  and click on “Digital Coupons”. Then, select the orange “Clip” icon   on the coupon tile to clip the coupon.

To clip a digital coupon on a desktop, select “Digital Coupons” from the banner at the top of the screen. Then, select the orange “Clip” icon   on the coupon tile to clip the coupon.

Back To FAQ Topics

How do I redeem a digital coupon?

To redeem a digital coupon, simply clip the coupon to your Shoppers Club (through wegmans.com or the Wegmans App) and scan the barcode from your Wegmans App or enter your phone number while at checkout. If you purchased the correct eligible item, the discount automatically comes off your order.

Back To FAQ Topics

Does everyone get the same coupons?

No.  Most customer digital coupons are targeted based on what a customer buys or might be interested in buying.  Some digital coupons (like those tied to a direct mail piece) are not targeted based on purchase history, which means occasionally a customer might get a coupon for an item they would not be interested in buying.    

Back To FAQ Topics

How frequently will new digital coupons be issued?

After a customer receives their initial welcome coupons (over $25 in value), additional digital coupons are distributed throughout the year tied to direct mail pieces, holidays, or new product launches.  Customers will be notified of new coupons through Fresh News emails, push notifications and direct mail.

Back To FAQ Topics

Can a digital coupon be used more than once?

Unless otherwise indicated, digital coupons can only be used once.

Back To FAQ Topics

Can I unclip a coupon?

No. The coupon will remain available until it expires and then will no longer be available to view or redeem.

Back To FAQ Topics

Can I clip all digital coupons at once?

No. Each coupon needs to be individually clipped to apply it to your order. But, you will now be able to see which products have digital coupons while you are building your list. This will allow you to clip them as you go! You will also be notified when you checkout if there is an item in your cart that you have an unclipped digital coupon for.

Back To FAQ Topics

Do Digital Coupons expire?

Yes. All coupons have an expiration date.

Back To FAQ Topics

What happens when a coupon expires?

The coupon will no longer be available to view or redeem.

Back To FAQ Topics

How do I see my coupons that are going to expire?

Coupons will appear in the order that they are loaded to your account. An expiration date will be listed under the coupon’s image.

Back To FAQ Topics

Can I see the coupons that I have redeemed?

Yes. You can see the total value of coupons redeemed in the “My Orders and Receipts” section labeled as “Offer Discount”.

Back To FAQ Topics

How do I know that I used a digital coupon?

The redeemed coupons are visible on your receipt.

Back To FAQ Topics

Why don’t I see any digital coupon offers?

Digital coupons are targeted to our customers for many different reasons. Check “Digital Coupons” frequently for coupons that will be made available to you. There may also be a few other reasons why you might not see any digital coupons. First, you may have clipped and redeemed all available digital coupons. Second, there could be some issues with multiple accounts.

If you have any questions, please contact our Customer Care Center here, or by calling 1-800-WEGMANS (934-6267) Monday through Friday from 8am to 7pm, or Saturday and Sunday from 8am-5pm.

Back To FAQ Topics

Can I share a digital coupon with someone else?

No. Digital coupons are only available to the Shoppers Club account holder who receives the coupon.

Back To FAQ Topics

Can a digital coupon be used in conjunction with other coupons or a Shoppers Club discount?

Yes. If there is a Shoppers Club discount for the same item, both can be redeemed. If there is a Wegmans (paper) coupon for the same item, both can be redeemed as long as the total discount does not exceed the retail price.

Back To FAQ Topics

Will digital coupons be offered for national brand products, too?

Shoppers Club digital coupons will be offered on Wegmans brand products or on fresh food items in departments like produce, prepared foods, bakery, meat and seafood. Digital coupons available from select other brands are coming soon and you will be able to use these on online orders.

Back To FAQ Topics

Will I still be able to use national brand paper coupons at Wegmans?

Yes. We are not changing our current coupon policy. Please note that paper coupons for national brand coupons are not available for redemption for online orders.

Back To FAQ Topics

Will Shoppers Club discounts go away?

No. Shoppers Club discounts will continue in addition to digital coupons.

Back To FAQ Topics

Why not just offer the savings through Shoppers Club discounts?

Customers have asked for digital coupons. We also wanted to offer our customers a new way to save.

Back To FAQ Topics

Will Wegmans still offer paper coupons in Mailers or by mail?

We have begun to transition most of our paper coupons to digital. We will still offer some paper coupons in select direct-mail pieces.

Back To FAQ Topics

Should I enter my Shoppers Club at checkout even if I don’t have any items on sale with Shoppers Club?

Yes. Using Shoppers Club at checkout enables you to view receipts and past purchases online, as well as be targeted for digital coupons on items we think you might be interested in trying. In addition, if a product you purchased has been recalled, we’ll notify you personally.

Back To FAQ Topics

Who do I contact with questions about my account or digital coupons?

Contact the Service Desk at your local store or contact the Customer Care Center here, or by calling 1-800-WEGMANS (934-6267),Monday through Friday, from 8am to 7pm, and Saturday and Sunday, from 8am to 5pm.

Back To FAQ Topics

Can I use digital coupons on Grocery Delivery and Curbside Pickup orders placed through wegmans.com / the Wegmans app?

Yes. As long as you’ve added your Shoppers Club to your Wegmans Online account. Make sure you have clipped your coupons before you checkout.

Back To FAQ Topics

Can I use digital coupons when placing an order through the Instacart Marketplace?

Instead of reducing the total of your order by the value of the digital coupon, your Instacart account will receive a credit for the value of the coupon that can be applied to your next Instacart Marketplace order. Be sure your Shoppers Club number is entered when you check out. It may take several weeks for the credit to be added to your account.

Back To FAQ Topics

Can I use digital coupons for orders placed through Catering?

No, digital coupons cannot be used for orders placed through Catering.

Back To FAQ Topics
Can't find an answer to your question? Send us an email or call us at 1-800-WEGMANS