Digital Coupons FAQ

I don’t have a Shoppers Club account. How do I do this and when will I be able to access digital coupons?

At Wegmans Store Service Desk – simply provide your driver’s license, a unique phone number and an email address and we will get you signed up for a Shoppers Club account. You will receive a Welcome to Shoppers Club email with a temporary password which will allow you to sign in to and the Wegmans App.

At home – visit and click “Sign Up Now”. You’ll be asked to create a Username and Password and fill in your contact information, including a unique phone number.

What do I need to do to get Shoppers Club digital coupons?

To get Shoppers Club digital coupons, you must have a Shoppers Club account in your name that has been registered online. 

I don’t have a smartphone – can I still get digital coupons?

Yes. Digital coupons can be accessed on a desktop or laptop computer as well as on a smartphone.

How do I redeem a digital coupon?

To redeem a digital coupon simply clip the coupon to your Shoppers Club account (through or the Wegmans App) and scan the barcode from your Wegmans App or enter your phone number while at checkout. If you purchased the correct eligible item the discount automatically comes off your order.

Does everyone get the same coupons?

All customers receive the same Menu coupons each Menu season, but additional coupons that are issued each month will vary by customer. Monthly coupons are targeted based on what customers buy or we think you might be interested in purchasing.

How frequently will new digital coupons be issued?

After you receive your initial Welcome Coupons, additional digital coupons will be distributed monthly and will tie to our focus meals for the season. Look for notification of new coupons in mailers like our Value Mailer and Restaurant Mailer, or through our Fresh News emails. 

Can a digital coupon be used more than once?

Unless otherwise indicated, digital coupons can only be used once.

Can I unclip a coupon?

Unfortunately, no. The coupon will remain available until it expires and then will no longer be available to view or redeem.

Do Digital Coupons expire?

Yes. All coupons have an expiration date.

What happens when a coupon expires?

The coupon will no longer be available to view or redeem.

How do I see my coupons that are going to expire?

Coupons will be listed in order by expiration date. 

Can I see the coupons that I have redeemed?

Yes. You can see 12 months of redeemed coupons. Check the “Coupon Redemptions” page for all of your redeemed coupons.

How do I know that I used a coupon?

At the time of check out, you will be able to see the coupons redeemed on your receipt, in the savings section. Also, you can see all of your redeemed coupons on the “Coupon Redemptions” page.    

Why don't I see any coupon offers?

Coupons are targeted to our customers for many different reasons. Check “Coupons” frequently for coupons that will be made available to you. If you have any questions, please call Shoppers Club Customer Service at 1-800-848-1555 (Monday-Friday, from 8am to 6pm, Saturday and Sunday, from 8am-5pm). 

Can I share a digital coupon with someone else?

No. Digital coupons are only available to the Shoppers Club account holder who receives the coupon.

Can a digital coupon be used in conjunction with other coupons or a Shoppers Club discount?

Yes. If there is a Shoppers Club discount for the same item, both can be redeemed. If there is a Wegmans (paper) coupon for the same item, they can also both be redeemed as long as the total discount does not exceed the retail price.

Will digital coupons be offered for national brand products, too?

No. Shoppers Club digital coupons will only be offered on Wegmans brand products or on fresh food items in departments like produce, prepared foods, bakery, meat and seafood.

Will I still be able to use national brand paper coupons at Wegmans?

Yes. We are not changing our current coupon policy.

Will Shoppers Club discounts go away?

No. Shoppers Club discounts will continue in addition to digital coupons.

Why not just offer the savings through Shoppers Club discounts?

Customers have asked for digital coupons. We also wanted to offer our customers a new way to save.

Will Wegmans still offer paper coupons in Mailers or by mail?

We have begun to transition most of our paper coupons to digital. We will still offer some paper coupons in some direct mail pieces.

Should I enter my Shoppers Club at checkout even if I don’t have any items on sale with Shoppers Club?

Yes. Using Shoppers Club at checkout enables you to view receipts and past purchases online, and get targeted for digital coupons on items we think you might be interested in trying. In addition, if a product you purchased has been recalled, we’ll notify you personally.

Who do I contact with questions about my account or digital coupons?

Contact the Service Desk at your local store or call the Customer Care Center at 1-800-WEGMANS (934-6267) (Monday through Friday, from 8am to 7pm EST, Saturday and Sunday, from 8am to 5pm EST.    

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