FAQ

About Wegmans

Where is Wegmans corporate headquarters?

Wegmans Food Markets, Inc. is located at 1500 Brooks Avenue, Box 30844, Rochester, NY 14603-0844, and you may reach us by telephone at 1-800-WEGMANS, ext. 4760, Monday-Friday 8:00am-5:00pm EST. Danny Wegman is chairman: his daughter, Colleen, is president and CEO.

How many stores do you have, and where are they located?

We have 92 stores located in New York, Pennsylvania, New Jersey, Virginia, Maryland and Massachusetts. For a complete list of our store locations, please visit our store locator.

Where will Wegmans be building new stores in the future?

Check out our “Here We Grow” page to see where our newest locations will be.

What are your holiday hours*?

Thanksgiving:

  • Close at 4:00pm
  • Re-open on Friday at 7:00am

Christmas:

  • Close December 24 at 6:00pm
  • Closed December 25
  • Re-open on December 26 at 7:00am

New Year's:

  • Close December 31 at 9:00pm
  • Re-open on January 1 at 7:00am

*Massachusetts stores may have different holiday hours due to state law. Please contact the store to confirm.

How do I give feedback about an employee/store?

We look forward to hearing from you. You can use our contact us page to send any feedback you may have.

Does Wegmans have electronic coupons and where can I find them?

Wegmans is rolling out Shoppers Club digital coupons to customers in 2016.  Digital coupons are paperless coupons that customers can clip to their Shoppers Club account from Wegmans.com or the Wegmans App for simple redemption at checkout. Visit our Digital Coupons page for more information. 

Will Wegmans donate to my not-for-profit organization?

Wegmans focuses our community support in five giving priority categories: feeding the hungry; helping young people succeed; United Way initiatives; support for neighborhoods; and healthy eating and activity. For more information on Wegmans giving priorities and how to submit a proposal, please visit our Making a Difference page.

Can I get an annual report from Wegmans?

Since our company is privately owned, we don't offer an annual report.

Will Wegmans help with research for a student project?

Our web site has historical and other information about our company. These links in particular might be helpful: the Company Overview & History page, and News & Media page

The Food Marketing Institute is also a good source for industry information. They can be reached at 202-452-8444 or at www.fmi.org.

We wish there was time to personally help every student who seeks our input, but we simply cannot. In recent years, we have been inundated with requests from both teachers and students. It would be a time consuming effort to answer the many requests we receive, and so often, the information requested is proprietary.

Why is there no apostrophe in Wegmans?

It's been missing in action since 1931, when the company incorporated and we simplified the logo. Believe it or not, adding an apostrophe to the sign on the front of each of our stores would cost more than a half million dollars! Not to mention changing the logo on all our products, bags, etc. Just think of it as the plural Wegmans, as in the many generations of Wegman family members that have built the company! Check here for more information on Wegmans history.

Am I allowed to take pictures/videos in your store?

Because our stores are private property, we reserve the right to limit photography/videography. However, if you’re an out-of-town visitor, or your child is doing something amazingly cute, or you’re just enjoying lunch with friends in our Market Café, feel free to capture the memory.

The answer isn’t as clear cut for others, such as a Wegmans vendor, a student working on a project, or an outside organization with no connection to Wegmans. We encourage you to speak with the store manager or call Consumer Affairs at 1-800-WEGMANS if you have a question.

News media must have permission from Wegmans’ Media Relations Department before taking photos or video in our stores or on our property.  Please call 1-800-WEGMANS, ext. 8500-4307. Members of the media may also visit our Photo Gallery for downloadable images.

Will my information be shared with other vendors?

We may provide purchase information to vendors in aggregate form (i.e., customer non-specific) in order to bring you special offers on products and services. We may also provide a list of names and addresses to a mail house so that they can send a direct mail offer from us to you. The mail house would be required to sign a strict Non-Disclosure Agreement, which prohibits them from disclosing the information to anyone else, or using the information for a purpose that we have not specifically authorized. We provide customer phone numbers to a vendor when there is a need for a product recall notification. That vendor is also required to sign a Non-Disclosure Agreement.

What are your rules for Twitter contests?

No purchase necessary to enter.

Employees of Wegmans, their parent companies, subsidiaries, their affiliates, their immediate family and household members are not eligible. 

Prizes are as stated and cannot be transferred, exchanged or redeemed for cash or other merchandise. 

Winners will be notified by Twitter.  In the event Wegmans is unable to contact a potential winner despite diligent efforts to do so, an alternate winner will be chosen based on time stamps of responses. 

Winners are subject to all applicable federal, state and local taxes. 

Void where prohibited by law.

Does Wegmans have a privacy policy?

Yes. We want you to know you have our word that the information gathered through this site will only be used on behalf of giving you, our valued customer, our very best. Our Privacy Policy is available for your convenience and answers questions you may have about our website.

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