We want to make sure customers of all abilities enjoy their shopping experience. Here are some examples of specialized services provided at all Wegmans stores:
We offer families who have young children with mobility restrictions a safer, easier way to grocery shop together with the specially adapted Firefly GoTo Shop cart. Designed for children ages 2 – 8 (or up to 77 pounds), the cart features an open front allowing users to easily place their child in the seat, adjustable head and lateral supports, and a fully adjustable, cushioned five-point harness.
Specialized Shopping Carts
Motorized shopping carts for customers with mobility impairments and “Caroline’s Carts” for caregivers shopping with individuals with special needs. We also offer a variety of other shopping carts that allow families to shop more easily:
Car Seat Cart
We offer free use of the Aira smartphone app in our stores. Aira is an assistive technology that connects the visually impaired with a network of certified agents via an augmented reality dashboard. This allows agents to see what the visually impaired person sees in real time. Learn more about this service at www.aira.io or call (800) 835-1934
The “Hearing Loop” technology at the Service Desk, Pharmacy, and designated Front End Registers helps customers with hearing impairments.
A hearing loop (sometimes called an audio induction loop) is a special type of sound system for use by people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to ‘T’ (Telecoil) setting.
We’re happy to assist any customer needing help getting products down from higher shelves, maneuvering our aisles, or reading product labels.