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Providing incredible service for all of our customers
We want to make sure customers of all abilities enjoy their shopping experience.
Here are some examples of specialized services provided at all Wegmans stores:
We offer free use of the Aira smartphone app in our stores. Aira is an assistive technology that connects the visually impaired with a network of certified agents via an augmented reality dashboard. This allows agents to see what the visually impaired person sees in real time. Learn more about this service at www.aira.io or call (800) 835-1934
The “Hearing Loop” technology at the Service Desk, Pharmacy, and designated Front End Registers helps customers with hearing impairments.
Motorized shopping carts for customers with mobility impairments and “Caroline’s Carts” for caregivers shopping with individuals with special needs.
We’re happy to assist any customer needing help getting products down from higher shelves, maneuvering our aisles, or reading product labels.
Prices displayed in Instacart are increased to cover the cost of shopping your order.
You must have at least one item on your Shopping List to use Personal Shopping.