Specialized Services at Wegmans

Providing incredible service for all of our customers

We want to make sure customers of all abilities enjoy their shopping experience.

Here are some examples of specialized services provided at all Wegmans stores: 

Aira

We offer free use of the Aira smartphone app in our stores.  Aira is an assistive technology that connects the visually impaired with a network of certified agents via an augmented reality dashboard.  This allows agents to see what the visually impaired person sees in real time.  Learn more about this service at www.aira.io or call (800) 835-1934    

Hearing Loop

The “Hearing Loop” technology at the Service Desk, Pharmacy, and designated Front End Registers helps customers with hearing impairments.

Specialized Shopping Carts

Motorized shopping carts for customers with mobility impairments and “Caroline’s Carts” for caregivers shopping with individuals with special needs.

Personal help

We’re happy to assist any customer needing help getting products down from higher shelves, maneuvering our aisles, or reading product labels.

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