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What does it take to design an innovative supermarket like the new multi-level Wegmans Food Market opening at 7 a.m. on Sunday, April 29 at Natick Mall?
“Imagination and attention to detail,” says Store Manager Rich Boscia. “This store is a unique space that looks unlike anything we’ve done before. Every decision was made with our customers in mind.”
Spanning two levels, each with direct access to the mall, the 146,500 square-foot Natick location is among the family-owned company’s largest stores. Its bright central atrium features a cart conveyer system with an adjacent escalator for customers to navigate between floors. The spacious layout offers an abundant selection – nearly 70,000 items in all, more than 3,000 of which are organic – in a warm and welcoming atmosphere.
On the second level, customers will find The Burger Bar and Buzz Coffee Shop, an incredible variety of restaurant-quality prepared foods with ample seating, fresh produce, bakery, seafood, meat, cheese, deli, and charcuterie, catering, and a floral shop. Blue Dalia Restaurant & Tequila Bar opens there on Friday, May 4. The ground level encompasses natural foods, grocery, dairy, bulk, and frozen items, along with health and wellness, home and entertaining, and an unmatched selection of wine, liquor, and beer.
Of the thousands of preparations that go into opening a new store, nothing is more important than choosing the right 550 employees for Natick, Boscia says. They will deliver the outstanding customer service that sets Wegmans apart – whether firing up the custom rotating brick hearth oven for a made-to-order pizza, hand-decorating one of more than 30 varieties of Cookie Shop cookies, talking about how to prepare fresh-caught, locally-sourced seafood, or guiding a customer toward the perfect wine pairing for an unforgettable meal.
“We’ve brought together a terrific team, and we’re still hiring for available full- and part-time opportunities,” says Boscia. In preparation for the opening, new employees have been training for up to six months at other Wegmans stores in Massachusetts.
Customers can visit www.wegmans.com/natick to sign up for a Wegmans Shoppers Club card and download the Wegmans app, which offers recipes, digital coupons, and the ability to create shopping lists sorted by aisle. Wegmans deliveries by Instacart begin May 2 at the Natick store.
“This is a beautiful place to visit for anything from a cup of coffee and a snack to a full grocery shop or a memorable dinner at Blue Dalia,” said Boscia. “Apart from the look of the store, what may surprise people most is our combination of quality, incredible service, and low prices. We want to be the place where families, business people, mall shoppers and the community gather.”
Parking is available in parking deck F across from Wegmans’ main entrance, and an enclosed walkway leads customers directly into the second level of the store. Customers who arrive early on opening day are encouraged to gather at the exterior entrance on the ground level, where employees will do the Wegmans cheer at 6:55 a.m.
Wegmans Food Markets, Inc. is a 96-store supermarket chain with stores in New York, Pennsylvania, New Jersey, Virginia, Maryland, and Massachusetts. The family-owned company, recognized as an industry leader and innovator, celebrated its 100th anniversary in 2016. Wegmans has been named one of the ‘100 Best Companies to Work For’ by FORTUNE magazine for 21 consecutive years, ranking #2 in 2018.
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