Answer: MasterCard, Visa, Discover and American Express credit cards, along with debit cards, may be used for purchases at any register.  Shoppers Club discounts will be given with credit and debit card transactions if a Wegmans Shoppers Club Card/Keytag is used.

Back to top

Answer:

We pledge that we will not charge a customer a price for any item which exceeds the shelf price, sale price or advertised price.  We have confidence in the accuracy of our scanner pricing system.  If, in spite of our efforts, we make a mistake and you're overcharged, you are entitled to the following:

• If you are overcharged on an item, you are entitled to the (1) item free (up to $10).  Additional items there after will be charged at the lower, indicated price.
• If the item is over $10, you will be charged the indicated price and receive $10 off of the order.  Additional items there after will be charged at the lower, indicated price.

Back to top

Answer:

We pledge that we will not charge a customer a price for any item which exceeds the shelf price, sale price or advertised price.  We have confidence in the accuracy of our scanner pricing system.  If, in spite of our efforts, we make a mistake and you're overcharged, you are entitled to a refund in accordance with Erie and Chattaqua County law.

1. Present your register receipt to our Service Desk and complete a Super Refund request form.
2. Once the overcharge has been verified, you will receive the difference in price, plus an amount equal to ten times the difference.
3. The Super Refund may not be less than one dollar, nor more than ten dollars.
4. If more than one identical item is purchased, you will receive a Super Refund on one item, plus the difference in price on the additional items.

Back to top

Answer:

We have confidence in the accuracy of our scanner pricing system.  If, in spite of our efforts, we make a mistake and you're overcharged, here's what we'll do:

1. Refund you the difference so you're charged the lower amount.
2. Give you ONE DOLLAR as a "Thank You" for calling this to our attention.

Back to top

Answer:

We have confidence in the accuracy of our scanner pricing system.  If, in spite of our efforts, we make a mistake and you're overcharged, here's what we'll do:

1. Refund you the difference so you're charged the lower amount.
2. Give you ONE DOLLAR as a "Thank You" for calling this to our attention.

Back to top

Answer:

We have confidence in the accuracy of our scanner pricing system.  If, in spite of our efforts, we make a mistake and you're overcharged, here's what we'll do:

1. Refund you the difference so you're charged the lower amount.
2. Give you ONE DOLLAR as a "Thank You" for calling this to our attention.

Back to top

Answer:

We have confidence in the accuracy of our scanner pricing system.  If, in spite of our efforts, we make a mistake and you're overcharged, here's what we'll do:

1. Refund you the difference so you're charged the lower amount.
2. Give you ONE DOLLAR as a "Thank You" for calling this to our attention.

Back to top

Answer: We may provide purchase information to vendors in aggregate form (i.e., customer non-specific) in order to bring you special offers on products and services. We may also provide a list of names and addresses to a mail house so that they can send a direct mail offer from us to you. The mail house would be required to sign a strict Non-Disclosure Agreement, which prohibits them from disclosing the information to anyone else, or using the information for a purpose that we have not specifically authorized. We provide customer phone numbers to a vendor when there is a need for a product recall notification.  That vendor is also required to sign a Non-Disclosure Agreement.

Back to top

Answer: We look forward to hearing from you. You can use our contact us page to send any feedback you may have.

Back to top

Answer: Yes - We want you to know you have our word that the information gathered through this site will only be used on behalf of giving you, our valued customer, our very best. Our Privacy Policy is available for your convenience and answers questions you may have about our website.

Back to top

Answer: Wegmans focuses our community support in the following areas: food for the needy; programs that support young people; United Way; and support for neighborhoods. Specific details can be found in our Guidelines for Giving.

Please note that we are unable to accept donation requests via e-mail or phone. Requests must be sent to us on your organization's letterhead, and either mailed to our office or dropped off at one of our stores.

Back to top

Answer:

Each year, thousands of people who have visited our store for the first time, or moved to a place without Wegmans, write asking that we build a store in their town. Since we open just two or three new stores each year, it would be impossible to oblige every request. 

Today, we have stores in New York, Pennsylvania, New Jersey, Virginia and Maryland, with plans to open stores in Massachusetts in the future.  You’ll see from our list of future projects that our new store growth is concentrated in the northeast and mid-Atlantic regions, though we will continue to upgrade or replace older stores in our more mature markets, like New York.  There are other sites we are working on, but are not at liberty to disclose as yet.

*Please note that some sites listed below are still in the final stages of negotiation or are awaiting municipal approvals.  

Back to top

Answer:

Our web site has historical and other information about our company. These links in particular might be helpful: the about us, timeline, and news links will bring you to our History, Community, Employment sections, and the Press Room, where you will find the latest news about Wegmans.

The Food Marketing Institute is also a good source for industry information. They can be reached at 202-452-8444 or at www.fmi.org.

We wish there was time to personally help every student who seeks our input, but we simply cannot. In recent years, we have been inundated with requests from both teachers and students. It would be a time consuming effort to answer the many requests we receive, and so often, the information requested is proprietary.

Back to top

Answer: Since our company is privately owned, we don't offer an annual report.

Back to top

Answer: It's been missing in action since 1931, when the company incorporated and we simplified the logo. Believe it or not, adding an apostrophe to the sign on the front of each of our stores would cost more than a half million dollars! Not to mention changing the logo on all our products, bags, etc. Just think of it as the plural Wegmans, as in the many generations of Wegman family members that have built the company! If you are interested in Wegmans History, check out our Timeline.

Back to top

Answer: Wegmans Food Markets, Inc. is located at 1500 Brooks Avenue, Box 30844, Rochester, NY 14603-0844, and you may reach us by telephone at 1-800-WEGMANS, ext. 4760. Danny Wegman is CEO: his daughter, Colleen, is president.

Back to top

Answer: We have 75 stores located in New York, Pennsylvania, New Jersey,  Virginia, and Maryland. For a complete list of our store locations, check out our store locator.

Back to top

Answer:

Thanksgiving:
Close at 5 p.m.
Re-open on Friday at 7 a.m.

Christmas:
Close December 24 at 6 p.m.
Closed December 25
Re-open on December 26 at 7 a.m.

New Years:
Close December 31 at 9 p.m.
Re-open on January 1 at 7 a.m.

Back to top