Our Customer Affairs Department welcomes your questions or comments. We'll get back to you as quickly and effectively as possible

We are very sorry. If you sent us an email between July 2009 and April 2010, but never received a response, it’s because of a technical glitch that blocked some email from getting through to us. In particular, the problem affected any email where there was no store selected. The problem was discovered in mid-April and is now fixed.